NEW YORK, Aug 16, 2009 / FW/ — Last Friday, AT&T, to address the growing demand for wireless data products and services, opened two new retail stores in Manhattan – one at the Empire State Building and the other one along 5th Avenue near Rockefeller Center.
Redefining the wireless shopping experience, AT&T opted for an innovative sales floor layout that makes it easy for customers to “try before they buy.” With trained sales consultants to provide demonstrations for the smart phone capabilities, shopping for wireless devices is a breeze.
The Empire State Building store is located on the street level of the city’s landmark at 350 Fifth Avenue and 34th street and is managed by 10-year wireless veteran Derek Sheriff along with a staff of 13 employees trained to assist customers – both business and consumer- with purchasing decisions, customer service and technical support.
The location also has a kiosk of the latest AT&T products and services designed with the small business owner in mind. Hours of operation are Monday – Friday 8 a.m. – 9 p.m., Saturday 10 a.m. – 9 p.m.; Sunday 10 a.m. – 6 p.m.
The new location on 5th Avenue and 48th Street is led by Chris Bengen, a nine-year industry veteran, with a staff of 14. Hours are Monday – Friday 8 a.m. – 8 p.m.; Saturday 9 a.m. – 7pm; Sunday 10 a.m. – 6 p.m.
The two new midtown stores bring the number of AT&T- owned retail locations in Manhattan to 29 including a recently opened bilingual store in lower Manhattan on Delancey Street.
Five device support centers are also located in Manhattan providing device technical expertise. AT&T has 59 wireless stores in New York City, and 130 throughout the rest of the region including Long Island, Westchester, Rockland, Putman and Orange Counties in NY and northern New Jersey.
AT&T’s wireless products and services are also available at many national retailers including Radio Shack, Best Buy, Wal-Mart, Kmart and Costco and at authorized locations across the area and online at www.att.com/wireless.